This popular programme covers:

• Preparing for complex meetings and large facilitated gatherings

• Feeling calm and confident in yourself as a presenter or facilitator

• Starting your session - including quick ways to link participants and focus them on outcomes

• Facilitating to open and close group conversations

• Using small groups and active methods to rapidly generate ideas for discussion

• Brainstorming and other processes and tools for facilitators

• How to manage a changing agenda and keep sessions on track

• How to respond to a range of participant feelings and states e.g. anger, anxiety, distress

• Using communication skills that reduce conflict and disharmony

• Running complex meetings to bring about a significant change

• Handling challenging situations

• Finishing meetings and action planning

The workshop includes many practical activities and the opportunity to rehearse real facilitation situations that you expect to meet in your work.